@SouthwestAir responds to questions to La Guardia

I’ve posted about corporate use of Twitter before. I like the way it can build a brand’s position and personality.

I really liked this use of a response to a question from Jaunted by the Twitter face of @SouthwestAir (Christi) – and of course, she tweeted about it. Now, that’s a great way to use your Twitter account. They get it.

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